Shipping Policy
Last updated: October 28, 2026
Free shipping
Shipping is free. You pay $0 in shipping fees on your order. The shipping cost shown at checkout is $0.00.
Where we ship
We currently ship to addresses in the United States.
Processing and delivery times
- Order processing: 1–3 business days after you place your order.
- Delivery: typically 5–7 business days after your order ships.
These are estimates, not guarantees. Delivery times can be affected by carrier delays, weather, holidays and other factors outside our control.
Tracking your order
When your order ships, we send an email with an update. You can also check the steps your order goes through on our Track Your Order page.
Delayed orders
If your order has not arrived after the estimated delivery window, contact us with your order number and we will look into it.
Incorrect or incomplete addresses
Please check your shipping address at checkout. If you need to correct it, contact us right away. We may not be able to change an address after an order has shipped.
Lost, damaged or missing packages
If your package is lost, arrives damaged, or something is missing, contact us as soon as you can with your order number and photos where relevant. We will work with you on a resolution.
Shipping and returns
Eligible returns have no return shipping fee for you. See our Return and Refund Policy.
Contact us
Email: support@kitchuno.store
Phone: +1 (772) 261-3906
Support hours: 9:00 AM–5:00 PM